What information do we collect from users?
When you register and use the empire88 platform, we collect certain categories of information to provide you with a secure, efficient, and personalised experience tailored for users in Malaysia. This information is collected directly from you or automatically as you use the platform.
The categories of information we collect are as follows:
- Account information: full name, phone number, email address, date of birth, and encrypted password provided during registration.
- Payment information: details of the payment methods used for deposits and withdrawals in Malaysian Ringgit (RM), including registered bank account numbers or e-wallet details.
- Device and browser information: device type, operating system, browser type, IP address, and screen resolution used when accessing the platform.
- Usage data: login history, game activity, betting records, and pages visited within the platform.
- Cookies and tracking data: information collected through session and preference cookies to improve the user experience.
How is your information used?
Platform Operational Requirements
- Identity verification and user account management
- Processing deposits and withdrawals in MYR
- Detecting and preventing fraud and unauthorised access
- Providing effective customer support
Service improvement
- Analysing usage patterns to improve the platform interface
- Sending account-related notifications, promotions, and service updates
- Personalising content and offers based on user preferences
- Complying with applicable legal and regulatory requirements
Empire88 does not use your personal information for any purpose beyond what is stated in this policy without first obtaining your additional consent.
Cookies and tracking — how it works on our platform
The empire88 platform uses cookies to enhance your experience and ensure the platform runs smoothly. Cookies are small text files stored on your device when you visit our platform.
We use several types of cookies:
- Session cookies: used to identify your login session and maintain security while you use the platform. These cookies are deleted as soon as you close your browser.
- Preference cookies: saves your preference settings such as language and display options, so you do not need to reconfigure them each time you visit.
- Analytics cookies: helps us understand how users interact with the platform for the purpose of improving performance and user experience.
You can control or disable cookies through your browser settings. Please note, however, that disabling certain cookies may affect the full functionality of the empire88 platform.
Types of cookies used
- Session cookies (required)
- Preference Cookies
- Internal Analytics Cookies
Data storage, security, and third-party sharing
How we store and protect your data
All personal data collected by empire88 is stored on servers protected with SSL encryption and strict access controls. User passwords are stored in hashed form and cannot be read by anyone, including our own staff.
User data is retained for as long as the account remains active, or for the period required by applicable law, and will be securely deleted thereafter.
Is your information shared with external parties?
Empire88 does not sell or rent users' personal information to third parties. However, in limited circumstances, information may be shared with:
- Payment processors to carry out MYR transactions on your behalf
- Statutory authorities where required by law or court order
- Technical service providers bound by strict confidentiality agreements
Your rights as a user and how to contact us
As an empire88 user in Malaysia, you have the following rights regarding your personal information:
- Right of access: you have the right to request a copy of the personal information we hold about you.
- Right of rectification: if your information is inaccurate or incomplete, you may request a correction through your account settings or by contacting support.
- Right to erasure: you may request the deletion of your account and personal data, subject to minimum record retention requirements as required by law.
- Right to object: you may object to the processing of your data for optional marketing or analytics purposes.
Changes to this privacy policy
Empire88 reserves the right to update this privacy policy from time to time. Any material changes will be communicated via in-platform notifications or your registered email address. Continued use of the platform after changes are announced will be considered acceptance of the updated terms.
How to contact us
For any enquiries regarding this privacy policy, your rights, or any concerns about your personal data, please reach out to the empire88 support team via email at: [email protected]
You can also find additional information in our FAQ us.
Still have questions about your privacy?
Visit our FAQ section for quick answers, or log in to your account to manage your privacy settings directly.